Questions Answered

Everything You NeedTo Know

We understand you have questions about working with an event planner. Here you will find answers to the most common inquiries we receive. If you do not see your question, please reach out.

Getting Started

How far in advance should I book your services?

For weddings and large-scale events, we recommend booking 9-12 months in advance to ensure availability and allow adequate planning time. For smaller celebrations, 3-6 months is typically sufficient. However, we always encourage reaching out as early as possible, as our calendar fills quickly during peak seasons.

What is the consultation process like?

We begin with a complimentary consultation, either in person or via video call, where we learn about your vision, preferences, and event details. This conversation helps us understand your needs and determine how we can best support you. Following the consultation, we provide a customized proposal outlining our recommended services and investment.

Do you require a deposit to book?

Yes, we require a retainer to secure your date on our calendar. The retainer amount varies based on the scope of services and is applied toward your total investment. The remaining balance is typically due according to a payment schedule outlined in your contract.

Can I book a consultation without committing to services?

Absolutely. Our initial consultation is complimentary and comes with no obligation. It is simply an opportunity for us to learn about your event and for you to determine if we are the right fit for your celebration.

Services & Planning

What areas do you serve?

We proudly serve Miramar and the greater South Florida region, including Miami, Fort Lauderdale, Palm Beach, Boca Raton, Coral Gables, Hollywood, and surrounding areas. For destination events within Florida or beyond, please contact us to discuss availability.

Do you offer partial planning services?

Yes, we offer flexible service packages to accommodate different needs and budgets. Our offerings include full-service planning, partial planning, month-of coordination, and day-of coordination. We can also create custom packages tailored to your specific requirements.

Can you work with vendors I have already booked?

Absolutely. We are happy to work with vendors you have already selected while also providing recommendations from our trusted network to fill any remaining needs. Our goal is to assemble the best team for your specific event.

Do you handle entertainment booking?

Yes, entertainment coordination is one of our specialties. We have established relationships with exceptional DJs, live bands, specialty performers, and various entertainment options. We handle everything from sourcing and booking to day-of coordination.

What types of events do you plan?

We plan a wide variety of celebrations including weddings, milestone birthdays, bridal and baby showers, anniversaries, corporate events, private parties, galas, holiday celebrations, and quinceañeras. If you have an event type not listed, please reach out, as we love taking on unique projects.

Day-of & Logistics

What does day-of coordination include?

Our day-of coordination includes a pre-event venue walkthrough, detailed timeline creation, vendor confirmation and communication, on-site management during your event, troubleshooting any issues that arise, and oversight of setup and breakdown. We become the point of contact for all vendors, allowing you to focus entirely on enjoying your celebration.

Will you be present during the entire event?

Yes, for all of our coordination packages, we are on-site from the beginning of vendor setup through the end of your event. Our team ensures every detail unfolds according to plan and handles any unexpected situations that may arise.

How do you handle unexpected issues during an event?

Our experience has prepared us to handle virtually any situation with grace and efficiency. We maintain backup plans for common challenges and approach unexpected moments with calm, creative problem-solving. Most importantly, we handle issues discreetly so you and your guests remain unaware of any behind-the-scenes adjustments.

Do you provide event rentals or decor?

While we do not own rental inventory, we coordinate with trusted rental companies to source everything you need. We handle the selection, ordering, delivery coordination, and return logistics for all rental items, ensuring a seamless experience.

Investment & Policies

How much do your services cost?

Our pricing varies based on the scope of services, event size, and complexity. After our initial consultation, we provide a detailed proposal with transparent pricing tailored to your specific needs. We offer packages at various investment levels to accommodate different budgets while maintaining our standard of excellence.

What is your cancellation policy?

Our cancellation policy is outlined in detail in our service agreement. Generally, the retainer is non-refundable as it secures your date and represents the initial planning work. We understand that circumstances change, and we work with clients on a case-by-case basis when rescheduling is needed.

Do you offer payment plans?

Yes, we offer payment plans for our clients. After the initial retainer, remaining payments are typically spread across several installments leading up to your event. We work with you to create a payment schedule that fits your financial planning.

Is there a minimum budget requirement?

We do not have a strict minimum budget requirement, as we believe beautiful celebrations can happen at various investment levels. During our consultation, we discuss your budget openly to ensure we can provide the level of service that meets your expectations.

Still Have Questions?